Refund policy

Refund Policy

At Innovaty.store, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

Returns

You have 30 days from the date of purchase to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our refund policy, please contact us at support@Innovaty.store.